I cannot rate this company highly enough. An excellent family run business. Isobel was extremely helpful, patient and knowledgeable. They have a lovely showroom in Roadwater with a huge range of burners on display. When we narrowed our choice down to a few, we went to the showroom to view them in person, because of this they moved one of the burners we had chose onto their flue system and fired it up so we could see it working. Sam, who did the installation, was brilliant and helpful from day 1. Because I was doing work on the fireplace he did the installation in 2 parts which helped me out no end. I was also replacing the hearth, which he offered his assistance with laying. This was above and beyond. His partner Alice was lovely and very helpful and polite. This is a brilliant family run business that I would highly recommend.